GhostDoc crashes on "document this"
Problem reported by Paul Reicherdt - May 5 at 3:00 AM
Resolved
Hi,

unfortunately, GhostDoc crashes while trying to "document this" with the exception:

Browser:

"file://127.0.0.1/C$/users/{name}/AppData/Local/Temp/Sub...." could not be found.

This lead to crash of whole Visual Studio.
I use VS 2019 16.4.4 Professional and GhostDoc Community 2020.1.20070

Kind regards
Paul

7 Replies

Reply to Thread
0
Misha Zhutov Replied
Employee Post
Hi Paul,

Could you please send us the log file from c:\Users\\Documents\SubMain\GhostDoc for VS2019\GhostDoc.log to support@submain.com?
0
Paul Reicherdt Replied
Hi Misha,

I just send the log file.. 
0
Misha Zhutov Replied
Employee Post
Paul, 

Thank you for the log file provided. We reviewed it and found only an error when you clicked Test button on the Options->Proxy screen. 
What exactly did you do before getting an error? Is it possible to provide us with screenshots or steps to reproduce?
0
Paul Reicherdt Replied
Hi Mischa,

so, actually, just installed. Opened VS and pushed Shift-Ctlr-D at a Property. Then an Exception occured:

1
Misha Zhutov Replied
Employee Post Marked As Resolution
Got it. Please open GhostDoc->Options->General and uncheck "Use Comment Editor for Document This".
Then, it seems, GhostDoc doesn't have permission to access your TEMP folder. Please open your TEMP folder in File Explorer and ensure that you have SubMain'N directory there (where N is integer). Do you have any files there?
0
Paul Reicherdt Replied
Hi Misha. 

Perfect. It works with unchecking the "Use Comment Editor for Document This".

Thank you!
1
Serge B. Replied
Employee Post
Hi Paul,

If you experience any further issues related to no access permissions to the Windows TEMP folder on your computer, you can override the default GhostDoc TEMP folder location for your solution using Tools -> GhostDoc {Edition} -> Solution Options -> Settings Override - then you need to set your own folder location for the TempFolderPath setting. 

Thanks!
Serge Baranovsky
SubMain Software
(800) 936-2134

Reply to Thread